About my work

I have spent a decade working where technology, business, and human behaviour meet—first as a software analyst and consultant, and now as a product manager.

I tend to gravitate toward difficult B2B problems: AI systems that need to work at enterprise scale, platforms that must fit into an existing technology landscape, and products whose real challenge begins after they are built. Most recently, I led an AI-powered agentic system that reduced implementation cycles by 75% and made global client onboarding easier to scale.

My job is part strategy, part systems thinking, and part translation: finding the useful problem, making the trade-offs visible, and helping commercial and engineering teams build the same product.

Résumé

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Experience

Product Manager

Feb 2021 - Present

ZS Associates, Pune, India

  • Led strategy and delivery for an AI-powered agentic system that reduced implementation cycles by 75% and enabled scalable global client onboarding
  • Shaped AI-driven marketing automation using Google's BERT model to improve customer engagement
  • Led a pricing and packaging transformation designed to increase annual contract value while transitioning the existing client portfolio
  • Delivered a REST API integration and extensibility layer with metadata management, from requirements through launch

Product Manager

May 2019 - Feb 2021

Mahindra Comviva, Bengaluru, India

  • Directed strategy for a B2B enterprise engagement suite connecting FMCG marketing with telecom distribution channels
  • Turned customer and sales feedback into product priorities alongside engineering and QA teams

Consulting Intern

April 2018 - May 2018

Deloitte Consulting, Mumbai, India

  • Built RPA automation for Oracle Cloud ERP job sets, reducing setup costs by 52%
  • Analyzed business processes and automation opportunities for ERP implementation

Software Analyst

July 2014 - May 2017

Accenture, Pune, India

  • Implemented card-validation and deployment automation that saved roughly 500 hours each year
  • Built an in-house reviews and ratings module that removed a costly third-party dependency

Education

Master of Business Administration (MBA)

2017 - 2019

Narsee Monjee Institute of Management Studies, Mumbai, India

Specialization in Marketing and Strategy

Bachelor of technology (B.Tech)

2010 - 2014

Vishwakarma Institute of Technology, Pune, India

Specialization in Electronics Engineering with honors in Embedded Systems

Skills

Product strategy

Roadmaps, lifecycle management, pricing and packaging, go-to-market, and market analysis

Technical products

AI/ML products, enterprise SaaS architecture, APIs, platforms, and requirements analysis

Working with people

Cross-functional leadership, stakeholder management, communication, and user-centred design

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